1. Acceptance of Terms
By creating an account, accessing, or using InvoQueue (the “Service”), you agree to be bound by these Terms of Service (“Terms”) and our Privacy Policy. If you are using the Service on behalf of a business, you represent that you are authorized to bind that business to these Terms.
You must be at least 18 years old and legally able to enter into a binding contract to use the Service.
2. The Service
InvoQueue provides tools for transportation and chauffeur businesses to create quotes and invoices, accept bookings, manage clients, schedule appointments, track earnings, and accept payments through third-party payment processors. We may add, modify, or remove features at our discretion.
3. Account Responsibilities
- You must provide accurate information when registering and keep it current.
- You are responsible for keeping your password confidential and for all activity on your account.
- Notify us immediately at support@invoqueue.com of any unauthorized access.
- One person or entity per account. Sharing a login with people outside your business is prohibited.
4. Acceptable Use
You agree not to:
- Violate any applicable law, regulation, or third-party right.
- Use the Service to send unsolicited communications (spam) or unlawful marketing.
- Reverse engineer, scrape, or attempt to gain unauthorized access to the Service.
- Upload malware, perform security scans, or interfere with the Service’s operation.
- Misrepresent your identity or impersonate another person or entity.
- Use the Service to process payments for illegal goods or services.
5. Your Content
You retain ownership of all data, documents, logos, and other content you submit to the Service (“Your Content”). You grant InvoQueuea worldwide, non-exclusive, royalty-free license to host, store, transmit, and display Your Content solely to provide and improve the Service for you.
You are solely responsible for Your Content and for ensuring you have the rights to submit it. You represent that Your Content does not infringe any third-party rights.
6. Billing & Payments
Paid plans are billed in advance on a recurring basis through Stripe. By subscribing, you authorize us to charge your payment method on each renewal until you cancel. Fees are non-refundable except where required by law.
Payments collected from your own customers through the Service are processed by third-party processors (e.g., Stripe). InvoQueue is not a party to those transactions and is not responsible for disputes between you and your customers.
You are responsible for all taxes related to your use of the Service.
7. Third-Party Services
The Service integrates with third-party providers, including Supabase (authentication and database), Stripe (payments), Twilio (messaging), and Google (calendar sync). Your use of those services is subject to their respective terms. We are not responsible for third-party services.
8. Intellectual Property
All rights, title, and interest in the Service, including its software, design, trademarks, and documentation, are owned by InvoQueue or its licensors. You receive a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.
9. Disclaimers
THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
10. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, INVOQUEUE AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, REVENUE, OR DATA, ARISING FROM YOUR USE OF THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SERVICE WILL NOT EXCEED THE AMOUNTS YOU PAID US IN THE TWELVE MONTHS PRECEDING THE CLAIM.
11. Indemnification
You agree to indemnify and hold harmless InvoQueue, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising from your use of the Service, Your Content, or your breach of these Terms.
12. Termination
You may cancel your account at any time from your billing settings. We may suspend or terminate your account if you violate these Terms or pose a risk to the Service or other users. Upon termination, your right to use the Service ends immediately; sections that by their nature should survive will survive.
13. Governing Law
These Terms are governed by the laws of the jurisdiction in which InvoQueue operates, without regard to conflict-of-laws principles. Any dispute will be resolved in the competent courts of that jurisdiction, unless applicable consumer protection law provides otherwise.
14. Changes to Terms
We may update these Terms from time to time. Material changes will be announced by email or in the Service before they take effect. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
15. Contact
Questions about these Terms? Reach us at support@invoqueue.com.